Services Overview of Services
Overview of Services
Protech embraces a "Customers Count" philosophy and incorporates it into every
aspect of our business. This means that every team member, every day is thinking
about what we can do to improve our customers' experience. We appreciate the passion
that our customers have for serving their members, and our goal is to reflect that
passion in the service that we provide to each of our customers. For Protech, the
greatest sense of accomplishment we can achieve is a referral by a satisfied customer,
and we make keeping our customers satisfied our number one priority.
On budget. On time.
Drawing on over two decades of experience in implementing association management
systems, we have developed a clearly defined implementation strategy that successfully
takes your organization from the most preliminary stages of your project to Deployment
and beyond. We are committed to maintaining a paramount level of customer satisfaction
as we implement your solution within a time frame that is suitable to your organization.
- Discovery
- Map a clear, detailed project plan based on your organization's needs.
- Data Migration
- Use Scribe data migration tools to perform a secure and accurate transfer of your
data to the CRM for Members database.
- Customization
- Modify your system and rigorously test customizations to confirm that your system
meets your organization's needs.
- Training
- Promote total user adoption by teaching your staff to effectively use CRM for Members.
- Deployment
- Provide on-site Protech resources to facilitate a successful transition to CRM for
Members.
- Support
- Offer ongoing training and support to keep things running smoothly.